Our Story

We enable clinical excellence by deploying technology, professional services and medical resources that align providers, patients and hospitals

 

We all know somebody that has experienced inefficient care due to lack of coordination... the anxiety and vulnerability it creates, along with financial strain.

That's why, at HNI, we're fostering a system that breaks this cycle. We're focused on creating value for all - patients, providers, payors, and hospitals alike.

Mike Gonzales, Founder and CEO of HNI Healthcare

HNI's Continuing Evolution

  • Mother's Birthday

    Day you've been waiting for

    Jan 7, 2022

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  • Happy Holiday

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  • Other Day

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  • Person Day

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  • Taco Birthday

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  • Birth Birthday

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Leadership Team

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Michael Gonzales

Chief Executive Officer and Founder

Michael Gonzales started HNI in 2009. Michael is the innovator and leader of the Company's effort to deliver a model for patient care that seamlessly blends the interests of patients,physicians, hospital systems and health plans. An entrepreneur since 23, he has successfully launched service and product offerings in physician services, healthcare technology and hospital development. Michael studied computer science and holds a bachelor's in philosophy from Brigham Young University.

Oon Soo Ung

Chief Financial Officer

Oon Soo Ung joined HNI Healthcare in 2020. He oversees all financial accounting, budgeting, tax compliance functions, revenue cycle operations and human resources. Prior to joining HNI, Oon Soo served in various senior finance leadership positions for over 23 years in for-profit and non-profit health systems, academic medical centers and physician groups. He has a bachelor's in accounting and finance from the University of Western Australia and a master's degree from the University of Central Florida. He is a member of CPA Australia and the Texas Society of CPAs.

Blain Claypool

Chief Operating Officer

Blain Claypool has three decades of hospital executive experience ranging from multi-facility leadership, non-urban and level one trauma academic medical centers. From hospitals in public, private and investor-owned sectors, the facilities Blain oversaw regularly led in quality and financial outcomes. Before joining HNI, Claypool worked closely with HNI as the leader of one of our contracted facilities, bringing his unique perspective to our organization. Blain has a bachelor's in marketing and a master's in health administration.

Dr. Reuben Tovar

Chief Medical Officer

Dr. Tovar joined HNI in 2012 and is responsible for clinical leadership, CDI, utilization management and alignment of HNI physicians with the goals of their facilities. Since 2001, Dr. Tovar has served as a hospitalist. Prior to joining HNI, Dr. Tovar served as the president of a 60-hospitalist practice in Austin, TX. Dr. Tovar graduated from the University of Texas at Austin and earned his medical degree at the Baylor College of Medicine. He is board-certified in internal medicine and palliative care.

Merced Gonzales

Chief Information and Technology Officer

Merced Gonzales joined HNI in 2009, overseeing its interfacing and connectivity model, creating custom APIs for hospital information and practice management systems across the country. Previously, Merced was the vice president of technology at Resolution, a leading revenue cycle company, and held various leadership roles at Dell Computer. Merced holds a bachelor's in computer science from the University of Texas at Austin and numerous Microsoft and Cisco certifications.

Joseph "Skip" Courtney

Executive Vice President of Operations

Skip Courtney, former Chief Operating Officer of HNI, has transitioned into a new role as executive vice president of operations. He oversees the shared services division of HNI and works closely with operations in designing and managing new risk sharing agreements. Skip is spearheading the development of our latest entity, HNI Charities — a non-profit organization with the mission to make healthcare services accessible to underserved populations, domestically and internationally. From initial framework establishment to fundraising, Skip will work to bring this initiative to life.

Sean Burns

Executive Vice President, Corporate & Business Development

Sean Burns joined HNI in 2024 and leads business development, including sales and marketing, as well as corporate development activities. Sean brings over 10 years of experience in healthcare technology and services companies with prior cross- functional roles across corporate development, finance, strategy and operations. He most recently held executive leadership positions at Healthgrades and Mercury Healthcare. Sean has a bachelor's degree from Brown University.

Arnold De Alejandro

Vice President of Product Development

Arnold De Alejandro joined HNI in 2009 and leads the software engineering team responsible for VitalsMD® and its integration with partner hospitals, physician groups and other related systems. He began his career in technology start-ups in the late 1990s and has since written software applications in the oil and gas, retail and healthcare industry. Arnold has a bachelor's in computer science from the University of Texas at Austin.

Chad Pew

Vice President of Operations, Shared Services

Chad Pew joined HNI in 2024 and oversees all aspects of provider recruiting, credentialing and onboarding with additional management of operational functions. Chad brings a wealth of knowledge to HNI with over 20 years in various leadership roles across regional and national health systems. Chad is a Fellow of the American College of Healthcare Executives. He received his bachelor's degree from Chadron State College and his MBA from University of Nebraska at Omaha.

Marco B. Rocha

Vice President of Business Intelligence

Marco joined HNI in 2009 and heads up the business intelligence department. His team is responsible for integrating data analysis dashboards, reporting, and data mining processes into corporate and partner hospital workflows. He collaborates with the software development team to achieve the best possible outcome for patients, physicians and hospitals through the VitalsMD® software. Marco has a bachelor's in Computer Science from the University of Texas Rio Grande Valley and a .Net Master's Program certification.

Tony Bernardo

Vice President of Operations, Midwest Region

Tony joined the organization formerly known as the Martin Healthcare Group (MHG) in 1988 and over the next few decades, became a key voice in the company's leadership. At the time MHG was acquired by HNI, Tony was President of that organization. His deep experience within the healthcare landscape and tireless commitment to improving both patient care and operational efficiency across the Midwest make him a tremendous asset to HNI's hospital partners.

Leadership Team

maybe with some text here

Michael Gonzales

Chief Executive Officer and Founder

Michael Gonzales started HNI in 2009. Michael is the innovator and leader of the Company's effort to deliver a model for patient care that seamlessly blends the interests of patients,physicians, hospital systems and health plans. An entrepreneur since 23, he has successfully launched service and product offerings in physician services, healthcare technology and hospital development. Michael studied computer science and holds a bachelor's in philosophy from Brigham Young University.

Oon Soo Ung

Chief Financial Officer

Oon Soo Ung joined HNI Healthcare in 2020. He oversees all financial accounting, budgeting, tax compliance functions, revenue cycle operations and human resources. Prior to joining HNI, Oon Soo served in various senior finance leadership positions for over 23 years in for-profit and non-profit health systems, academic medical centers and physician groups. He has a bachelor's in accounting and finance from the University of Western Australia and a master's degree from the University of Central Florida. He is a member of CPA Australia and the Texas Society of CPAs.

Blain Claypool

Chief Operating Officer

Blain Claypool has three decades of hospital executive experience ranging from multi-facility leadership, non-urban and level one trauma academic medical centers. From hospitals in public, private and investor-owned sectors, the facilities Blain oversaw regularly led in quality and financial outcomes. Before joining HNI, Claypool worked closely with HNI as the leader of one of our contracted facilities, bringing his unique perspective to our organization. Blain has a bachelor's in marketing and a master's in health administration.

Dr. Reuben Tovar

Chief Medical Officer

Dr. Tovar joined HNI in 2012 and is responsible for clinical leadership, CDI, utilization management and alignment of HNI physicians with the goals of their facilities. Since 2001, Dr. Tovar has served as a hospitalist. Prior to joining HNI, Dr. Tovar served as the president of a 60-hospitalist practice in Austin, TX. Dr. Tovar graduated from the University of Texas at Austin and earned his medical degree at the Baylor College of Medicine. He is board-certified in internal medicine and palliative care.

Merced Gonzales

Chief Information and Technology Officer

Merced Gonzales joined HNI in 2009, overseeing its interfacing and connectivity model, creating custom APIs for hospital information and practice management systems across the country. Previously, Merced was the vice president of technology at Resolution, a leading revenue cycle company, and held various leadership roles at Dell Computer. Merced holds a bachelor's in computer science from the University of Texas at Austin and numerous Microsoft and Cisco certifications.

Joseph "Skip" Courtney

Executive Vice President of Operations

Skip Courtney, former Chief Operating Officer of HNI, has transitioned into a new role as executive vice president of operations. He oversees the shared services division of HNI and works closely with operations in designing and managing new risk sharing agreements. Skip is spearheading the development of our latest entity, HNI Charities — a non-profit organization with the mission to make healthcare services accessible to underserved populations, domestically and internationally. From initial framework establishment to fundraising, Skip will work to bring this initiative to life.

Sean Burns

Executive Vice President, Corporate & Business Development

Sean Burns joined HNI in 2024 and leads business development, including sales and marketing, as well as corporate development activities. Sean brings over 10 years of experience in healthcare technology and services companies with prior cross- functional roles across corporate development, finance, strategy and operations. He most recently held executive leadership positions at Healthgrades and Mercury Healthcare. Sean has a bachelor's degree from Brown University.

Arnold De Alejandro

Vice President of Product Development

Arnold De Alejandro joined HNI in 2009 and leads the software engineering team responsible for VitalsMD® and its integration with partner hospitals, physician groups and other related systems. He began his career in technology start-ups in the late 1990s and has since written software applications in the oil and gas, retail and healthcare industry. Arnold has a bachelor's in computer science from the University of Texas at Austin.

Chad Pew

Vice President of Operations, Shared Services

Chad Pew joined HNI in 2024 and oversees all aspects of provider recruiting, credentialing and onboarding with additional management of operational functions. Chad brings a wealth of knowledge to HNI with over 20 years in various leadership roles across regional and national health systems. Chad is a Fellow of the American College of Healthcare Executives. He received his bachelor's degree from Chadron State College and his MBA from University of Nebraska at Omaha.

Marco B. Rocha

Vice President of Business Intelligence

Marco joined HNI in 2009 and heads up the business intelligence department. His team is responsible for integrating data analysis dashboards, reporting, and data mining processes into corporate and partner hospital workflows. He collaborates with the software development team to achieve the best possible outcome for patients, physicians and hospitals through the VitalsMD® software. Marco has a bachelor's in Computer Science from the University of Texas Rio Grande Valley and a .Net Master's Program certification.

Tony Bernardo

Vice President of Operations, Midwest Region

Tony joined the organization formerly known as the Martin Healthcare Group (MHG) in 1988 and over the next few decades, became a key voice in the company's leadership. At the time MHG was acquired by HNI, Tony was President of that organization. His deep experience within the healthcare landscape and tireless commitment to improving both patient care and operational efficiency across the Midwest make him a tremendous asset to HNI's hospital partners.

Developing Exceptional Clinicians

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HNI CORE

Going beyond the standard to build exceptional care teams

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Culture
Onboarding
Resources
Education

HNI Clinical Academy

Continuing medical education that makes a difference

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Bridging traditional CME with what doctors need to know to succeed in the modern healthcare system - "Delivering High Value Care"​

Recognition Logos Below

LOGOS WITH VARIOUS RECOGNITION GIVEN HNI AND OUR PARTNER HOSPITALS - PINC/PREMIER; LEAPFROG; [DUPLICATE WITH INSIGHTS PAGE]